If you're from the Connecticut area chances are you have been to, or at least heard about Stew Leonards ( I myself go to one their locations almost once a week). Stew Leonards is a famous grocery store that is run on simple principles and has seen great success even as the economy spirals downward. So what makes Stew Leonards so successful? Product, price, and distribution all come into play in the independent dairy stores success.
Stew Leonards offers more than just shopping. Shopping at Stews is more an experience than a chore due in large part to its in store theatrics and fresh, upscale selection of products. Stew Leonards offers more than just food. Parents bring their children, and Stews doesn't disappoint in keeping the kids entertained while the parents shop. There are animatronics adorning the entire store where kids (or adults who act like kids) can press a button and see a show.
Stew Leonards has landed its 8th consecutive year on Fortune Magazine's "100 Best Companies to Work For" and prides itself on the concept of you can't have a great place to shop without first making it a great place to work. Stew Leonards is the highest grossing grocery store per square foot. While it may seem risky, Stews offers roughly only 1,000 different items opposed to a normal grocery stores 15,000-20,000 items. Stews also doesn't have multiple aisles to walk up and down like a normal grocery store, instead customers walk a single 20 foot wide aisle that is almost like a labyrinth. The approach seems to have worked...by buying only one brand direct from manufacturers in huge quantities Stew Leonards is able to pass savings on to its customers. Also, the labyrinth concept allows customers to come face to face with every item sold. The store also prides itself on free samples and fresh foods. The company strongly believes the customer is always right and is constantly striving for new ways to keep the customers happy and coming back.
To read the full article...
http://www.freeenterpriseland.com/BOOK/STEWLEONARD.html
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